Get the Collappor8 Guarantee
At Collappor8 we are confident in our abilities to diagnose and recommend effective solutions to your business problem. We promise to waive fees in the event of client-dissatisfaction, or to continue working at no extra charge until satisfaction is achieve. Get Our Charter of Success!
We promise to:
Be explicit in detailing our role
in your project or task, setting out in writing what is consider to be our responsibilities and which lie in your hands. We won’t commence any work until we have agreed the distribution of tasks and responsibilities.
Clearly document what is covered by our guarantee.
It will relate mainly to the diagnosis of problems and the recommendations we provide. We may extend the Guarantee to the successful implementation, we may also guarantee quantified cost savings or performance-improvement measures.
Safeguard our own interests
by pausing frequently to ask you to evaluate the contribution we are making. If at any point, you expresses dissatisfaction, we can make adjustments to resolve issues and increase value.
Cut out early.
If it becomes clear that we are simply unable to deliver the value expected by you, we can terminate the consulting relationship. Naturally we will need to comply with your guarantee of returned fees (or of charging no fees).